Services

Every manufacturer’s product support differs from its competitors, and sometimes from product to product, or region to region. As support options fluctuate in step with OEMs’ evolving product portfolios, customers may be left to fend for themselves or forced to upgrade sooner than planned for lack of available parts and service.

Boston Semi Equipment (BSE) recognizes that, no matter what manufacturers are able or willing to deliver, your company needs long-term solutions for support. Engaging BSE to provide ongoing service contracts and other supplemental solutions insulates your business from declining support commitments and product replacement cycles.

We will work independently or with your preferred providers to assume and extend the servicing of products and systems, doing whatever is needed to maintain or add value to your investments in technology. We will assume, or design and tailor, the support services you need or currently use, including:

Product Support

An BSE service contract ensures customers of responsive 24/7 global service, including Field ServiceRepairCalibration, and Training. Our flexible service contracts also encompass disposal of assets and hands-on technical assistance at MVTS facilities worldwide.

Engineering

As OEMs’ R&D departments turn their attention to new products, BSE can provide Hardware and SoftwareSystem Engineering and Obsolescence solutions to customers worldwide.

Supply Chain

We will also help manage global inventories so you are never caught without something you need, or stuck with something you don’t. BSE’s global services organization can also assume Logistics functions on a project or ongoing basis. And soon, we will help address challenges associated with global deliveries via our forthcoming eCommerce marketplace.

Manufacturing

When needed, BSE will assume the role of manufacturer, extending or customizing ongoing production of leading equipment. We also perform high-caliber Product RefurbishmentSystems Integration and Product Assembly and Testing.